Bridging the Delivery Gap

Minisoft partner MetaPack, in conjunction with Retail Week, recently released a report entitled “Bridging the Delivery Gap.” The report features several enlightening interviews with industry-leading retailers about eCommerce and supply chain management, mainly focusing on delivery. Some key findings included:

✓ 27% of eCommerce Directors rank precision as their top investment priority, compared with just 9% of Supply Chain Directors

✓ 45% of Supply Chain Directors say international fulfilment is an investment priority compared to only 18% of eCommerce Professionals

✓ 83% of eCommerce Directors view speed of delivery as a top three customer priority compared to only one third of Supply Chain Personnel

Another way to boost deliverability is to use DuplexPackSlip® Laser Forms. Powered by eFORMz, Minisoft’s forms and label generation solution, this all-in-one duplex shipping solution automatically matches packing slips with shipping labels, reducing mismatch errors. In addition to extending and enhancing existing business processes, DuplexPackSlip also empowers retailers to use the package that’s already shipped as a vehicle for selling more. Every customer order can generate new sales while reinforcing a retailer’s brands and enhancing the customer experience. What better way to bridge the gap between marketing and warehouse personnel, the front end and the back end of the delivery ecosystem?