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Troubleshooting: Netprint Error 877

Problem: NetPrint on a HP-3000 server fails with Error 877, “Network printer or target system is unavailable.”

The most common reason for this error is that the request was blocked by the firewall.

Solution: Open port 1570 so that NetPrint can connect to network printers.

Also, if you are connecting to a Windows server, make sure you have completed the following steps:

  1. Turn on the LPD and Print Server services. If these services are not installed, open the Control Panel > Features > Print and Document Services > Role Services, select LPD Service and Printer Server, and install these services. After installation completes, refresh the Services window, and verify these services are running.
  2. Configure your virtual printer as documented in https://www.minisoft.com/support/index.php/configuring-the-eformz-port-monitor/. You must share the printer for other systems to print to it. To share the printer, open the Printer Properties > Sharing tab and click Share this printer.

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