eFORMz Port Monitor Troubleshooting
Problem: The port monitor is receiving data, but in the print queue you receive the message “Error – Printing”. Solution: Check to make sure that your Capture Directory is set ...
20
March, 2018
09
March, 2018
Troubleshooting: Multiple system replies from NetPrint on HP3000
Problem: Processing a job whose output is moved over to eFORMz, you receive multiple system replies: :recall THE FOLLOWING REPLIES ARE PENDING: 9:04/#j7541/114/DID INVOICE FORMS PRINT OK(Y/N) ...
21
February, 2018
eFORMz Won’t Open
Windows Operating System: eFORMz composer and Director Toolkit kit do not open. If you click on the Composer or the Director Toolkit and see the program pop up and then suddenly close, it may be ...
13
December, 2017
TroubleShooting: SQL Error – The Statement did not return a result set
Problem: When using a stored procedure to get data from MySQL data source in eFORMz, eFORMz returns the error, “Statement did not return a result set” But you see a result set ...
15
November, 2017
Troubleshooting: ZPL Shipping Labels have “\&” Instead of Carriage Returns
Problem: Some ZPL shipping files from some vendors are not breaking lines correctly, usually address lines. In the place of a line break or carriage return, you see a “\&”. This ...
08
November, 2017
Troubleshooting: Web Service Call error
Problem: My web service call gets a 500 error when trying to run Problem: I’m receiving the following error: “Error using http connection Connection refused: connect” 500 error ...
25
October, 2017
Troubleshooting: ZPL Line Breaks
Problem: Some lines of a ZPL file do not break correctly. Where line breaks should be, the eFORMz Composer shows ¢&, resulting in text like that shown in the following image: Solution: In the ...
18
October, 2017
eFORMz Ports
To check for what, if anything, is using the ports we have, issue the following command: netstat -anop | grep 999. This command will show the open ports and what application opened them. List of ...
02
October, 2017
Troubleshooting: Error Accessing the Director
Problem: The eFORMz Director gave one of the following errors: Error accessing the Director(GetConfigurationIdByName) Error accessing the Director(startConfiguration) Solution: Error accessing ...
05
September, 2017
Troubleshooting: Incomplete Install on Linux Server
What could be the reason for eFORMz – Host Tools – Unix – Install failing to install many folders and files? This can happen when eFORMz is installed in a non-default location ...