Windows – eFORMz Service running yet nothing prints

Running the eFORMz Director as a service in Windows Services (or under Service Manager) and everything appears to process, yet nothing prints? Or perhaps the number of pages printed does not appear in the log file? These might be indications that access is limited.

Open the service’s properties and click the Log On tab. The default is Local System account. However, this account does not always have the rights to access the printer or mapped drives necessary for printing. In this event, select This Account and enter an ID and password that has these rights. After you restart the eFORMz service, it runs with the same rights as the user configured on the Log On tab.