File sitting in the Windows print queue does not print
Ping the IP Address of the printer. If no reply back, confirm you do not have a faulty ( NIC ) network interface card.
19
September, 2014
19
September, 2014
Update eFORMz Port Monitor sequence number
To update the incremental value that eFORMz uses for spoolfiles transferred to your Windows pc/server: 1. Run regedit and expand it out to the following tree: HKEY_LOCAL_MACHINE\SYSTEM\ ...
19
September, 2014
Enable Windows Tracing on the eFORMz Port Monitor
Should you need to enable tracing, we highly recommend that you save your registry before making any of the following changes: Enable Record file capture on your eFORMz port monitor printer. From ...
18
September, 2014
Error when sending external email addresses
Errors sending email messages to external addresses might be resoved with the following steps. Pass the following information on to your email or network server administrator. Let her know that ...
18
September, 2014
Port Monitor not receiving (or rejecting) data files
Confirm TCP/IP Printing Services is running (Control Panel > Administrative Tools > Services) and set to Automatic. Also, confirm that your Windows firewall is not protecting the LPD port. ...
18
September, 2014
Windows [only] – Task Manager displays Java at 95-98% cpu utilization
Tried starting the eFORMz Composer only to have it freeze/lock up our machine. The Task Manager displays Java at 95-98% cpu utilization, what is happening? Are you running Microsoft’s JVM (Java ...
18
September, 2014
Windows – eFORMz Service running yet nothing prints
Running the eFORMz Director as a service in Windows Services (or under Service Manager) and everything appears to process, yet nothing prints? Or perhaps the number of pages printed does not ...
18
September, 2014
Windows [only] – Port Monitor – Port cannot be added
When trying to install the eFORMz Port Monitor on my Windows machine I receive the following error: Add Printer Wizard Specified port cannot be added. The request is not supported. This error is ...
18
September, 2014
Unix [only] – Changing license location
I would like to change the location of the eFORMz configuration file from the default, can the license file be located in a different directory? Yes, the license file can be located in a ...
18
September, 2014
Troubleshooting: Text Wrapping Lines from Unix
Problem: Lines of text from your Unix system are wrapping, often cutting off words or breaking data incorrectly. Solution: There are two possible solutions for this problem. You can simulate a ...